Privacy Policy

ServiApp

Effective Date: June 3, 2026

Introduction

Welcome to ServiApp. We are committed to protecting your privacy and ensuring that your personal information is handled securely and responsibly.

This Privacy Policy explains how ServiApp collects, uses, stores, and protects your information when you use our mobile application, website, and related services.

By using ServiApp, you agree to the collection and use of information in accordance with this Privacy Policy.

Information We Collect

Personal Information

When you register or use ServiApp, we may collect:

• Full Name
• Email Address
• Mobile Number
• Profile Photo
• Residential or Business Address
• Government-issued Identification (for verification purposes)
• Service Provider Credentials and Certifications
• Payment Information

Location Information

To provide location-based services and connect users with nearby service providers, we may collect:

• Real-time GPS Location
• Device Location Information

Location data is collected only when permission is granted by the user.

Device Information

We may automatically collect:

• Device Model
• Operating System
• Unique Device Identifiers
• IP Address
• App Usage Data
• Crash Logs and Diagnostic Information

How We Use Your Information

We use collected information to:

• Create and manage user accounts
• Verify user and service provider identities
• Match customers with service providers
• Process service requests and bookings
• Facilitate payments and transactions
• Provide customer support
• Improve platform performance and security
• Send notifications regarding bookings, payments, and updates
• Prevent fraud and unauthorized activities
• Comply with legal and regulatory requirements

Payment Information

ServiApp may integrate with third-party payment providers.

Payment information is processed securely by authorized payment processors and is not stored directly on ServiApp servers unless required by law or regulatory compliance.

Sharing of Information

We do not sell your personal information.

Service Providers

Information necessary to fulfill requested services, including:

• Name
• Contact Information
• Location Details
• Service Requirements

Payment Providers

To process transactions securely.

Legal Authorities

When required by law, court order, government regulation, or to protect the rights, safety, and security of users and the platform.

Business Transfers

In the event of a merger, acquisition, restructuring, or asset sale.

Data Security

We implement reasonable technical and organizational measures to protect your information, including:

• Secure Servers
• Encryption of Data in Transit
• Access Controls
• Authentication Systems
• Security Monitoring

While we strive to protect your information, no method of electronic storage or transmission over the internet is completely secure.

Data Retention

We retain personal information only for as long as necessary to:

• Provide services
• Comply with legal obligations
• Resolve disputes
• Enforce agreements

Users may request account deletion subject to applicable legal and regulatory requirements.

User Rights

Depending on applicable laws, users may have the right to:

• Access personal information
• Correct inaccurate information
• Request deletion of personal information
• Withdraw consent
• Request a copy of stored data

Requests may be submitted through our support channels.

Children's Privacy

ServiApp is not intended for individuals under the age of 18.

We do not knowingly collect personal information from minors.

If we become aware that information from a minor has been collected, we will take steps to remove it promptly.

Third-Party Services

ServiApp may contain links to third-party websites, payment gateways, and services.

We are not responsible for the privacy practices of third-party providers.

Users are encouraged to review the privacy policies of such providers.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time.

Changes will be posted on this page with an updated Effective Date.

Continued use of ServiApp after updates constitutes acceptance of the revised Privacy Policy.

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